Delivery

★ Spend £30 or more for free UK delivery ★


A COVID Update:

Hi Besties, Although our dispatch times are not affected, we are seeing longer delivery times in some areas due to the current Royal Mail delays.

EU Besties

On 1st Jan 2021 the UK left the EU. This means if you live inside the European Union, your order may be affected by customs or import fees set by your country.

Countries that may be affected are: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.

Charges depend upon which goods are ordered, the value of the goods, and where the items were produced. These fees are set independently by the country you live in, and can change at any time, however on 21st Jan 2021, from my own research, the only items we sell that should be affected are our enamel pins. Orders of all our other items, we do not believe will be subject to any extra customs fees or duties if the order and shipping is valued at under €135.

We can’t be held responsible for any customs or import fees your country may charge. We declare the cost, weight and description of the contents to our courier at the time of dispatch and submit our customs data electronically to aid customs clearance.

If you're unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order.

You can also contact me at help@sugarandsloth.co.uk with any questions.

» When will my order be dispatched?

All regular orders are posted within 2 working days.

Your first Tiny Party Club subscription boxe is shipped within 3 working days, and recurring boxes are shipped in the first week of each month, and Pre-Order Tree Shirts are shipped the month after they are ordered.

During very busy times (like Christmas) orders are shipped 5 days a week.

UK orders are posted via Royal Mail first or second class, depending on the option selected at the checkout.

All International orders are posted via Standard Airmail.


» Delivery Times

UK

Processing time: 1-2 Business Days
Shipping times:
First Class 1-3 Business Days
Second Class 2-5 Business Days

Europe

Processing time: 1-2 Business Days
Shipping time: 5-8 Business Days

USA and Rest of the World

Processing time: 1-2 Business Days
Shipping time: 5-21 Business Days


» UK Postage is free on order over £30

Postage costs on order under £30 depend on the products ordered and the delivery service chose. All delivery costs will be shown before you complete your purchase.


» Flat Rate International Shipping Costs

Shipping to Europe - £3.50

Shipping to USA & Canada - £5

Shipping to Everywhere Else - £7

Please Note
International orders that include mugs are charged a higher shipping rate due to the increased parcel weight. All delivery costs will be shown before you complete your purchase.


If you have any questions please email hello@sugarandsloth.co.uk


» Send as a Gift

To send any Sugar & Sloth goodies as a gift, just add the recipients address at the checkout. You can add a gift message to by entering it in the 'Order Notes' section of the final checkout page, please don't forget to say who it's from.

If you're ordering a card I can hand-write that for you too, just leave your message in the 'Order Notes' section of the final checkout page. Please state 'Write message in card' or something similar so I know for sure you would your message written out inside the card.

sugar & sloth